FAQs

Ask a question
See all FAQs
Send a question by email
FAQs about . . .
Signing up for the ACT
Taking the test
Scores

Contact us

Note: Many of the services listed below can be accessed through your student Web account.

Registration
Mon.–Fri., 8:00 a.m.–8:00 p.m., central time
ACT Registration, 301 ACT Drive, P.O. Box 414,
Iowa City, IA 52243-0414
U.S.A.
  • Register to retake the test
  • Lost or delayed admission ticket

  • Test center change for the same test date
  • Test date change (if absent on original date)
  • Test option change (to add or drop the Writing Test)
    Related: "How can I make changes to my registration?"

  • To add, cancel, or change college choices by Thursday noon, central time, immediately after the regularly scheduled Saturday test date
319/337-1270

ID requirements and prohibited calculators
Mon.–Fri., 8:00 a.m.–5:00 p.m., central time
ACT Test Administration, 301 ACT Drive, P.O. Box 168,
Iowa City, IA 52243-0168
U.S.A.

319/337-1510
Score reports
Mon.–Fri., 8:30 a.m.–5:00 p.m., central time
ACT Records, 301 ACT Drive, P.O. Box 451,
Iowa City, IA 52243-0451
U.S.A.

319/337-1313
Students with disabilities
Mon.–Fri., 8:30 a.m.–5:00 p.m., central time
 

  • Center Testing #1: Standard Time National Testing with Accommodations
    Also if re-registering to test with the same previously approved accommodations
    ACT Test Administration, 301 ACT Drive, P.O. Box 168,
    Iowa City, IA 52243-0168
    U.S.A.

319/337-1510
  • Center Testing #2: Extended Time National Testing (50% time extension)
    Also if re-registering to test with the same previously approved accommodations
    ACT Registration, 301 ACT Drive, P.O. Box 4068,
    Iowa City, IA 52243-4068
    U.S.A.
319/337-1851
  • Special Testing: with Extended Time and/or Alternate Test Formats Available (more than 50% time extension; not at a test center)
    ACT Special Testing, 301 ACT Drive, P.O. Box 4028,
    Iowa City, IA 52243-4028
    U.S.A.

319/337-1332
Other (see situations listed below)
Mon.–Fri., 8:30 a.m.–5:00 p.m., central time
ACT Arranged Testing, 301 ACT Drive, P.O. Box 4028,
Iowa City, IA 52243-4028
U.S.A.
319/337-1448
  • No Saturday test center within 50 miles on any test date
 

TDD (must call from TDD)
Mon.–Fri., 8:30 a.m.–5:00 p.m., central time

319/337-1701